Success Story

How Backwater Palms Villa Resort (Kumarakom Kerala) Increased Direct Bookings by 45% & Saved ₹3.2L in OTA Commissions

Backwater Palms Villa Resort (Kumarakom Kerala)
Backwater Palms Villa Resort (Kumarakom Kerala)
Hotel Partner
How Backwater Palms Villa Resort (Kumarakom Kerala) Increased Direct Bookings by 45% & Saved ₹3.2L in OTA Commissions - StayQR24 Hotel Success Story
45%
Direct Bookings Boost
₹3.2L
Monthly OTA Commission Saved
4.9/5
Guest Satisfaction Rating

01The Challenge

The property was heavily dependent on OTAs like MakeMyTrip and Agoda, paying upwards of 25% commission on every room night. Walk-in guests faced delays and their official website lacked an integrated payment engine.

02The Solution

StayQR24 launched a custom branded, mobile-first direct booking website with instant UPI payment gateway and automated WhatsApp booking confirmations.

03The Impact

Within 90 days, direct website bookings surged by 45%. The property retained over ₹3.2 Lakhs in monthly profit that previously went into OTA commissions.

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StayQR24 transformed our financial independence. We now own our customer relationships and save lakhs every single month.

Vikram Rathore (Kumarakom Kerala)
Managing Director, Backwater Palms Villa Resort

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